Baze Labs Knowledge Base
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Account Information

  • How does your pricing work?
  • How do I cancel my subscription
  • Can I show my data to a medical doctor?
  • How can I make changes to my subscription?
  • Where can I download the Baze App?
  • Can I use the same email for two different orders?
  • Why are my Nutrient Test and supplements separate shipments?
  • I lost my login - what should I do now?
  • When will my report be ready?
  • How long does it take to receive my results/supplements after sending in my blood sample?
  • How long does it take between receiving my report and getting my supplements?
  • Is my blood sample data secured?
  • What if I want some supplements but not others?
  • How is my information kept private?
  • What if I want to add supplements to my order that I’m already taking?
  • How will I know when my results are ready?
  • Is there an Android version of the app?
  • What is your refund and return policy?
  • I bought Baze as a gift for my friend, can you change the info so it matches theirs?
  • Why can I only reschedule my supplements 3 months at a time?
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Categories

  • About Baze
  • About Baze Ranges
  • How It Works
  • Ask Your Dietitian
  • Account Information
  • Nutrient Test
  • Supplements
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